Frequently Asked Questions
FAQs
Quality & Compliance
Yes, we prioritize user safety above all else. We use 100% body-safe, medical-grade silicone and non-porous ABS.
Our products comply with international safety standards and carry FDA, CE, RoHS, and FCC certifications.
Most of our rechargeable items are rated IPX7 waterproof. This ensures both hygiene (easy cleaning) and versatility in use.
Ordering & Production
For standard products, the MOQ is 1pcs. For custom molding or custom product color, the MOQ is Flexible.
It depends on the order scale:
Sample Orders: 3–5 working days.
In-stock Items: 7–10 working days.
Mass Production (OEM): 25–40 days after design approval and deposit receipt.
We prioritize efficiency and will provide a guaranteed timeline once your order specifications are confirmed.
OEM &ODM Customization
For standard logo laser engraving, our MOQ starts as low as 500 units. For fully customized full-color packaging, the MOQ is typically 500–1,000 units, depending on the complexity of the design.
Yes, we are a full-service factory. Our in-house R&D team can transform your 3D renderings into physical prototypes and final steel molds. We offer a one-stop solution from industrial design to mass production.
Definitely. We respect your intellectual property. We are happy to sign an NDA before you share any proprietary designs or business strategies to ensure your competitive edge is protected.
